Important information

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ATMOSPHERE LOYALTY PROGRAM

We are deeply grateful for the trust and loyalty of our customers. As a token of our appreciation, we have launched a special initiative designed to reward your continued preference for our products.

How does it work?

From your first order, you will receive a 10% discount for life on all your future Backdrop purchases.

Campaign Conditions:

The discount applies exclusively to Backdrops.
Backdrop/F products and product backdrops are not included in this promotion.
The discount will be automatically applied starting from the second order.

This is our way of thanking you for your trust and continuing to be part of your creative projects.

MAINTENANCE INFORMATION

Each backdrop is a frameless work of art, so it is essential to follow these care recommendations to ensure its longevity and durability:

Proper Rolling:

Always roll with the painted side facing inward-never in reverse. This prevents damage to the surface.

Safe Placement:

Use clips to secure the backdrop to a support stand, ensuring stability during use.

Proper Storage:

When not in use, keep the backdrop rolled up in its protective tube.

Before using it again, unroll and let it return to its natural shape.

Do Not Fold:

Never fold the backdrop, as this may cause permanent creases.

Cleaning:

If stains occur, gently clean with a slightly damp cloth, applying it only to the affected area.

By following these guidelines, you’ll ensure your photography backdrop remains in perfect condition for all your creative projects.

PACKAGE INFORMATION

Each photography backdrop is carefully packaged to ensure maximum protection during transport.

Packaging Details:

Wrapping:

The backdrop is rolled inside a 5 cm diameter PVC tube.

The entire set is contained within a durable PVC tube.

Package Specifications:

Maximum length: 303cm

Diameter: Between 9cm and 12cm

Weight: Between 5kg and 15kg

For Backdrop/F, the wrapping may be a tube or custom packaging, depending on the size of the backdrop.

This protective packaging ensures the integrity of the product, even for long-distance shipments.

SHIPPING INFORMATION

Delivery Time:

Once the order is confirmed, the estimated delivery time is 8 to 14 days.

Approval Process:

During the creation of the photography backdrop, we will send progress images to the client for review and approval.

Shipping Costs:

Not included in the initial price. A cost estimate will be provided, and the exact amount will be added to the invoice once the backdrop is completed.

Tracking & Customer Support:

We will provide the client with all necessary information, including tracking numbers. Constant communication will be maintained until the order reaches its final destination safely.

We pay attention to every detail to ensure a satisfactory experience.

ADDITIONAL INFORMATION

Color Variations:

The colors displayed on screen may vary depending on the device used for viewing.

Unique Backdrops:

Each backdrop is one of a kind, as the techniques used in its creation ensure that no two are exactly alike.

We guarantee that every piece is a true reflection of our craftsmanship and a unique contribution to your projects.

PAYMENT INFORMATION

At Atmosphere, we offer various payment options for your convenience:

PayPal: Provides a fast and secure payment process.

Bank Transfer: You will receive the necessary details to complete the transaction directly.

Bizum:quick and easy alternative for customers in Spain.

We provide personalized service, managing each order directly via email or phone. We will be available to answer any questions throughout the process.

Atmosphere Backdrops
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